Question 1

What is JephAi?

Accepted Answer

JephAi is an AI-powered exam preparation platform for CFA and FRM candidates. We provide concise text summaries aligned to the official programs, an Active Practice Engine with exam-style questions, an optional JephAI Agent for clarifications, and analytics that help you focus on what matters most.

Question 2

Which exams does JephAi support?

Accepted Answer

Currently, JephAi supports CFA (Chartered Financial Analyst) Level I, II, and III, as well as FRM (Financial Risk Manager) Part I and II examinations. We are continuously expanding our coverage to include more finance certifications.

Question 3

Can I use JephAi on mobile devices?

Accepted Answer

Yes. JephAi is responsive and works on phones, tablets, and desktops. Limited offline access is available for cached content; an internet connection is required for syncing, mock exams, and analytics.

Question 4

What are the pricing plans?

Accepted Answer

We offer three monthly, cancel‑anytime plans: Basic, Premium, and Advanced. Basic includes the question bank, up to 2 mock exams per month, and analytics. Premium includes everything in Basic plus Notes and Study Materials, up to 4 mock exams per month, and advanced analytics. Advanced includes everything in Premium plus JephAI Agent chats.

Question 5

Do you offer free trials?

Accepted Answer

No. We do not offer a free trial.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. You will continue to have access to your plan features until the end of your current billing period. No cancellation fees apply.

Question 7

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. You can change plans from your account settings. Changes typically take effect at the next billing cycle.

Question 8

How many practice questions are available?

Accepted Answer

Our database contains thousands of practice questions across exam levels. Access to mocks and features depends on your plan (see Pricing).

Question 9

Are the questions similar to the actual exam?

Accepted Answer

Yes, our questions are designed to closely mimic the actual CFA and FRM exam format, difficulty level, and content. Our team includes certified professionals who ensure question quality and relevance.

Question 10

How does progress tracking work?

Accepted Answer

JephAi tracks your performance across all topics, question types, and difficulty levels. You can view detailed analytics including strengths, weaknesses, time spent studying, and projected pass probability.

Question 11

Do you provide study materials?

Accepted Answer

Yes. We provide concise text summaries aligned to the official CFA and FRM programs, including key formulas and concepts. We are text-first and do not offer video courses.

Question 12

Do you offer video courses?

Accepted Answer

No. JephAi is text-first. We focus on concise, exam-aligned text summaries, adaptive practice, and analytics.

Question 13

What browsers are supported?

Accepted Answer

JephAi works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Question 14

I forgot my password. How can I reset it?

Accepted Answer

Click on "Forgot Password" on the login page and enter your email address. You will receive a password reset link within a few minutes. Check your spam folder if you don't see it in your inbox.

Question 15

Can I sync my progress across multiple devices?

Accepted Answer

Yes, your progress is automatically synced across all devices when you log in to your account. You can start studying on your laptop and continue on your phone seamlessly.

Question 16

What if I encounter a technical issue?

Accepted Answer

If you experience any technical issues, please contact our support team at support@jephai.com. We typically respond within 24 hours.

Question 17

Do you offer enterprise solutions?

Accepted Answer

Yes, we offer custom enterprise packages for universities, training institutions, and corporations. Features include bulk user management, custom integrations, dedicated support, and advanced reporting.

Frequently Asked Questions